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Trusted Expertise to Support Highly Regulated, Critical Environments
ISS delivers integrated facility management for life science organizations, ensuring compliance, safety and efficiency across research and development, production and corporate environments.
Accelerating Spaces to Enable World-class Patient Solutions
Life science organizations operate under strict regulatory requirements with zero tolerance for error. Partnering with a provider who understands the nuances and compliance requirements of laboratories, manufacturing plants and other life science facilities is critical to success in today’s workplaces. ISS manages integrated facility services through a value-focused, hospitality-driven delivery model that places patient outcomes at the core of our purpose.
Addressing the Needs of Life Science Organizations
Life science companies are challenged to balance their missions with supply chain issues, cost increases, service continuity, quality control, talent shortages and environmental, social and governance requirements. On the real estate side, their environments must support complex operations and stimulating workplaces, and accommodate employee well-being, safety, security, operational consistency, risk mitigation, capital and opex cost planning, compliance and transparency. Our curated facility solutions account for these competing priorities and help clients create workplaces where innovation thrives.
Reducing cost and maximizing output
We optimize asset performance and site operations to lower costs, reduce downtime and focus resources on advancing new therapies.
Maintaining facility uptime
Our teams keep utilities, cleanrooms and critical infrastructure equipment performing reliably to prevent deviations and protect product quality.
Managing regulatory pressure
We support compliance through alignment with SOPs and basic GxP principles — including good documentation and data practices, audits, self-inspections, regular communication and GMP training — and validated facilities management services.
Improving workplace experience
Our facility and culinary professionals help create environments that support memorable experiences and vibrant cultures, turn scientific and office teams into communities, and improve efficiency, collaboration and productivity.
Strengthening ESG and sustainability
ISS programs reduce emissions, waste and resource consumption and support long‑term sustainability objectives without compromising GMP requirements.
Driving digital and automation improvements
Our technical and cleaning teams apply data, IoT and predictive insight to prevent issues, improve efficiency and support informed operational decision-making.
Supporting talent attraction and retention
Workplaces and cultures factor heavily in decisions by top talent. ISS infuses hospitality into its services so employees feel welcome and valued, enjoy extraordinary experiences each day, and connect with colleagues and their workspaces.
Managing complex global footprints
We deliver consistent standards across sites and regions so clients benefit from transparency, quality assurance, best practices, innovation and reliable service delivery.
Global Life Sciences Expertise, Proven at Scale
ISS provides global capabilities supported by local expertise across North American markets. Our decades of partnership with leading biotech, pharmaceutical and medical device organizations support compliant, audit-ready facilities and contamination-controlled operations that protect product integrity and patient safety.
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Bringing Science to Life in Signature Facilities
ISS serves life science facilities with specific expertise in environmental health and safety, facility management, food services, Good Manufacturing Practices (GMP) services, inventory management, storeroom operations, laboratory support, front-of-house support, sustainability services, strategic sourcing, technical services and workplace services. We self-deliver those through a scalable model that ensures accountability, adaptability and global consistency, compliant operations, quality assurance, risk management, strategic sourcing, standardized procedures and transparent processes.
GMP‑compliant facility services
Maintaining validated, audit‑ready environments that protect product quality and support uninterrupted manufacturing. Our teams manage HVAC, utilities and cleanrooms to help maintain stable conditions and regulatory compliance.
Cleanroom and laboratory support services
Supporting ISO 3–9 cleanrooms through contamination‑controlled cleaning, environmental monitoring support, material flow management, calibration assistance and critical laboratory workflow activities.
Technical and asset maintenance
Delivering reliable maintenance of critical utilities, cleanrooms, GMP equipment and automation systems, with 24/7 specialist engineering, predictive programs and rapid deviation response for safe, compliant and efficient operations.
Culinary services
Curating hospitality-driven programs that meet evolving needs and priorities, fuel performance, drive wellness, reflect employee preferences and support company culture. From kitchen and café services to coffee bars, event catering and micromarkets, ISS makes food an amenity and an asset.
Workplace services
Creating people-first workplaces where hospitality-based programs transform companies into communities, strengthen culture and create destinations that attract both current and potential employees.
Energy and sustainability solutions
Delivering energy optimization and decarbonization strategies for GMP‑regulated environments. Our approach supports emissions reduction, utility efficiency and waste minimization while upholding quality and compliance.
Navigating Life Sciences Facility Management
Life science organizations have reached a juncture in the development and execution of strategies for their purpose-built real estate. Explore our insights on how successful facility management today is more just than maintaining spaces.
Interested in more about life science workplaces?
Check out our compelling news and insights for more information about topics on today’s standards, facility initiatives, industry trends and more.
Have questions? We have answers.
Relationships start with a conversation. From pharmaceutical manufacturers to biotech innovators, we create controlled, compliant facilities that protect product integrity, enable collaboration and maintain operations and protect patients. Reach out to talk about your facility needs, workplace environment, options for on-site culinary programs and other topics.