Life Sciences

Trusted Expertise to Support Highly Regulated, Critical Environments

ISS delivers integrated facility management for life science organizations, ensuring compliance, safety and efficiency across research and development, production and corporate environments.

Life-Sciences
A Strategic Partner

Accelerating Spaces to Enable World-class Patient Solutions

Life science organizations operate under strict regulatory requirements with zero tolerance for error. Partnering with a provider who understands the nuances and compliance requirements of laboratories, manufacturing plants and other life science facilities is critical to success in today’s workplaces. ISS manages integrated facility services through a value-focused, hospitality-driven delivery model that places patient outcomes at the core of our purpose.

Workplaces in a Competitive Environment

Addressing the Needs of Life Science Organizations

Life science companies are challenged to balance their missions with supply chain issues, cost increases, service continuity, quality control, talent shortages and environmental, social and governance requirements. On the real estate side, their environments must support complex operations and stimulating workplaces, and accommodate employee well-being, safety, security, operational consistency, risk mitigation, capital and opex cost planning, compliance and transparency. Our curated facility solutions account for these competing priorities and help clients create workplaces where innovation thrives.

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Reducing cost and maximizing output

We optimize asset performance and site operations to lower costs, reduce downtime and focus resources on advancing new therapies.

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Maintaining facility uptime

Our teams keep utilities, cleanrooms and critical infrastructure equipment performing reliably to prevent deviations and protect product quality.

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Managing regulatory pressure

We support compliance through alignment with SOPs and basic GxP principles — including good documentation and data practices, audits, self-inspections, regular communication and GMP training — and validated facilities management services.

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Improving workplace experience

Our facility and culinary professionals help create environments that support memorable experiences and vibrant cultures, turn scientific and office teams into communities, and improve efficiency, collaboration and productivity.

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Strengthening ESG and sustainability

ISS programs reduce emissions, waste and resource consumption and support longterm sustainability objectives without compromising GMP requirements.

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Driving digital and automation improvements

Our technical and cleaning teams apply data, IoT and predictive insight to prevent issues, improve efficiency and support informed operational decision-making.

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Supporting talent attraction and retention

Workplaces and cultures factor heavily in decisions by top talent. ISS infuses hospitality into its services so employees feel welcome and valued, enjoy extraordinary experiences each day, and connect with colleagues and their workspaces.

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Managing complex global footprints

We deliver consistent standards across sites and regions so clients benefit from transparency, quality assurance, best practices, innovation and reliable service delivery.

By the Numbers

Global Life Sciences Expertise, Proven at Scale

ISS provides global capabilities supported by local expertise across North American markets. Our decades of partnership with leading biotech, pharmaceutical and medical device organizations support compliant, audit-ready facilities and contamination-controlled operations that protect product integrity and patient safety.

50+

Life science clients worldwide

55+

Countries supporting life science operations

20.5 million

Square feet of life science space managed

5,000+

GMP-trained Placemakers
Our Solutions

Bringing Science to Life in Signature Facilities

ISS serves life science facilities with specific expertise in environmental health and safety, facility management, food services, Good Manufacturing Practices (GMP) services, inventory management, storeroom operations, laboratory support, front-of-house support, sustainability services, strategic sourcing, technical services and workplace services. We self-deliver those through a scalable model that ensures accountability, adaptability and global consistency, compliant operations, quality assurance, risk management, strategic sourcing, standardized procedures and transparent processes.

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GMP‑compliant facility services

Maintaining validated, auditready environments that protect product quality and support uninterrupted manufacturing. Our teams manage HVAC, utilities and cleanrooms to help maintain stable conditions and regulatory compliance.

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Cleanroom and laboratory support services

Supporting ISO 3–9 cleanrooms through contamination‑controlled cleaning, environmental monitoring support, material flow management, calibration assistance and critical laboratory workflow activities.

Asset-management

Technical and asset maintenance

Delivering reliable maintenance of critical utilities, cleanrooms, GMP equipment and automation systems, with 24/7 specialist engineering, predictive programs and rapid deviation response for safe, compliant and efficient operations.

Culinary services

Culinary services

Curating hospitality-driven programs that meet evolving needs and priorities, fuel performance, drive wellness, reflect employee preferences and support company culture. From kitchen and café services to coffee bars, event catering and micromarkets, ISS makes food an amenity and an asset.

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Workplace services

Creating people-first workplaces where hospitality-based programs transform companies into communities, strengthen culture and create destinations that attract both current and potential employees.

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Energy and sustainability solutions

Delivering energy optimization and decarbonization strategies for GMPregulated environments. Our approach supports emissions reduction, utility efficiency and waste minimization while upholding quality and compliance.

An Evolving Industry

Navigating Life Sciences Facility Management

Life science organizations have reached a juncture in the development and execution of strategies for their purpose-built real estate. Explore our insights on how successful facility management today is more just than maintaining spaces.

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Insights

Interested in more about life science workplaces?

Check out our compelling news and insights for more information about topics on today’s standards, facility initiatives, industry trends and more.

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What a Great Hotel Knows that Most Workplaces Are Still Learning

Cultivating a hospitality mindset connects facilities, food and culture — ISS CHO, Rene van Camp, highlights why human connection matters more than ever.
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Why Mental Health Is Critical for Workplace Safety

Physical safety and mental health can no longer be separated. ISS' Lora Galvin on what truly safe workplaces look like and where the industry is heading.
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Closing the Performance Gap: Our Outlook on Facilities Management

New data from the 2026 ISS Facilities Management Outlook reveals what actually closes the workplace performance gap — and it all begins with relationships.
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A Year of RTO, Episode 2: From the Healthcare World

In the second of our series, we explore how food, culture and hospitality give employees a reason to come to a health system’s corporate headquarters.
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How ISS North America Cut Time-to-Hire by 85%

A look at how artificial intelligence is driving a more human recruiting experience for ISS North America.
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Why Hospitality Is Vital for Facilities: Q&A with Wendy Funkhouser

What makes a workplace worth the commute? Wendy Funkhouser, West Region President, shares how shifting client expectations and a demand for hospitality is shaping the employee experience.
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Understanding the Airport’s Hidden Menu

Passengers notice clean terminals and good restaurants, but the real drivers of airport experience are often invisible.
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How Capital Project Services Drive Performance

Rose Williams, VP of Capital Projects, discusses the evolution of capital planning and why early alignment and ambitious thinking matter more than ever.
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Re-thinking FM: Why Hospitality Is a Critical Differentiator

FM must embrace hospitality to create workplaces that attract employees and strengthen culture.
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A Year of RTO Episode 1: From the Financial Services World

In the first of a blog series, we look at how ISS accommodated a financial services client’s return to office initiatives over the past year.
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Why Certification Matters in Facility Management

Certifications are essential for strengthening trust, elevating service delivery and supporting long-term growth in FM.
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Q&A with Chris Simons

Chris offers nearly two decades of experience and a passion for operational excellence and hospitality-driven service delivery in aviation.
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Hospitality Drives Employee Retention

Authentic hospitality, people-focused leadership and meaningful employee support create workplaces where people feel valued and choose to stay.
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Building a Culture of Safety in Life Sciences

Safety in life sciences goes beyond compliance — organizations need a culture of trust and accountability to ensure safe, effective facilities.
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Excellence and Innovation: The Future of FM in Life Sciences

Innovation in life science facilities management means balancing compliance with change. Learn how practical and visionary approaches can shape the future.
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Building a Culture of Accountability

When working in life sciences, trust is built through accountability and cultivating shared purpose.
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Why Quality Compliance and GxP Matter in Life Sciences FM

Comprehensive quality control is essential in GxP environments such as life sciences and pharmaceutical production. ISS’ global quality program ensures regulatory compliance, process integrity, and audit readiness.
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Navigating Transitions in Life Sciences

By combining structure, expertise and collaboration, ISS transitions ensure life science operations are reliable and ready from day one.
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How Employee Resource Groups Drive Business Transformation

More than just a corporate checkbox, ERGs influence company culture and drive meaningful change.
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AI’s Untapped Power in Corporate Functions

As AI becomes more prominent in the workplace, the corporate back office is the next frontier for transformation.
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With Air Travel, Experience Is Everything

From booking to baggage claim, the passenger experience has become the defining factor in modern aviation.
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Re-thinking the Purpose of the Workplace Experience

By changing how we think about the workplace experience, we can boost well-being and foster meaningful social connections.
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From Curb to Seat: Hospitality and the Passenger Journey

In an environment known for stress, a hospitality-first mindset can redefine the air travel experience.
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Why Patient Care Matters

A breakdown in facility operations can cause production stoppages, compliance issues and ultimately patient harm.
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The Enduring Significance of Place

In an era of loneliness and digital-first interactions, the workplace is a hub for social connection, professional development and personal well-being.
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The Evolving Role of Facilities Management in the Workplace

Through hybrid work, hospitality and exceptional food services, organizations drive return-to-office and deliver a better experience for people.
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Creating Safer Spaces: A Global Safety Week Q&A

Our experts Lora Galvin and Ashmeet Kaur discuss how organizations can boost both physical and psychological safety for their employees.
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Enhancing Sustainability Through Cleaning

Sustainable cleaning practices are critical for the well-being of both people and the planet.
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Q&A with Chely Wright

Chely Wright discusses how organizations can uphold their values and ensure their people feel a sense of belonging in the workplace.
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Precision and Innovation in the Life Sciences Sector

In an industry known for innovation and rigor, organizations are seeking new ways to ensure regulatory compliance and improve sustainability.
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Meet Our New Leader: Joe Stolarski

Joe taps decades of experience in facilities management and commercial real estate to deliver a hospitality-driven approach to solving client problems.
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Designing Workplaces to Think

By leveraging and analyzing data, businesses can solve problems they didn’t realize they had.
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Meet Our New Leaders: Tim Dismond and Marjorie McCarthy

These new additions to the leadership team bring years of expertise and a newfound focus on company growth.
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The Current Condition of Facility Management

Although the pandemic changed the industry, facility management’s continued evolution helps organizations manage a world in transition.
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InConversation: ISS Experts Discuss Sustainability

Our team examines the role of sustainable practices, how they align with employee well-being, and how technology acts as a throughline to achieve goals.
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A Growing Emphasis on Workplace Wellness

At a recent conference, a throughline of whole-person health, sustainability, and workplace community guided our team’s discussions with corporate leaders.
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ready to connect

Have questions? We have answers.

Relationships start with a conversation. From pharmaceutical manufacturers to biotech innovators, we create controlled, compliant facilities that protect product integrity, enable collaboration and maintain operations and protect patients. Reach out to talk about your facility needs, workplace environment, options for on-site culinary programs and other topics.