Media Coverage

ISS in the Spotlight

Through the expertise and experience of more than 5,000 employees in the United States and Canada, ISS offers clients deep insight into the topics, actions and expectations influencing today’s facility management, workplace and culinary decisions. Explore our latest media coverage to see how ISS is shaping the conversation around hospitality, workplace experience and facilities management.

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GlobeSt.com

"Too many organizations are living with underutilized office assets and an 'it is what it is' mindset, instead of asking harder questions about what those spaces are actually doing for their people and their business"

— Steven Quick

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Los Angeles Times

“Resilient organizations are built through shared experience, trusted relationships and leaders who understand both the business and the people doing the work."

Wendy Funkhouser

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Facility Executive

"With a hospitality mindset, facilities management stops being a behind-the-scenes function. It becomes a front-line strategy for creating spaces people want to be in — spaces that energize teams, impress clients and reinforce culture."

Rene van Camp

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Variety

"When you go into a building, people don’t often notice the things that are happening, unless there’s something wrong. We have 320,000 Placemakers around the globe who do this really honorable work of making sure that no one notices all those high-functioning things"

Chely Wright

ISS In the News

Explore Select Insights, Stories and Interviews

Take a closer look at recent press releases, news features and expert perspectives on the workplace from publications across North America.

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Guckenheimer Earns Top Food Service Sustainability Ranking for Fifth Year

The corporate dining provider has exceeded its plant-forward targets while earning an A+ rating from Humane World for Animals as only 16% of evaluated companies commit to reducing animal protein. 

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Balancing Cost and Experience is Defining the Next Phase of Workplace Performance

 Organizations are under increasing pressure to balance cost discipline with rising expectations around workplace experience and performance.  

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Q&A with Rose Williams, Vice President, Capital Projects at ISS North America

Rose Williams is a capital projects and corporate real estate strategy leader with a focus on helping organizations unlock greater value from their built environments.

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People on the Move

ISS has named Brian Velo as Senior Vice President of Sales for North America.

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Wendy Funkhouser Named ISS North America West Region President

ISS, a global leader in workplace experience and facility management, has promoted Wendy Funkhouser to division president, West region for ISS North America.

HVAC unit on a building

The Smarter Path to Reliable HVAC in Older Buildings

Every building occupant expects reliable, energy-efficient air conditioning. Yet many facility teams — especially those managing older or leased buildings — know how difficult that can be to deliver.

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Leading with Heart: Melanie Fleming of ISS Facility Services North America on the Power of Authentic Women’s Leadership

The concept of leadership is continuously evolving today. While traditional leadership models have often been male-dominated, there is a growing recognition of the unique strengths and perspectives that women bring to these roles.

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6 Trends Defining Next-generation Buildings

Owners must design and build facilities that account for changing realities to ensure they run efficiently, safely and sustainably over time — or risk paying in the long run.

Hand reaching for spice rack

Every Chef We Spoke to Said this Common Spice Storage Mistake Is Ruining Your Cooking — Do this Quick Fix

If your home-cooked meals have been tasting lackluster lately, your spices might be to blame  — but not for the reasons you might think.

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Supercharge Facility Cleaning with Robotics and Sensors

Pair smart tech with skilled teams to elevate facility performance and control costs.

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Why Hospitality Is the New Currency of Employee Experience

The leadership shift that turns workplaces into destinations, not detours.

HVAC engineer at work

New-Generation HVAC Upgrades: Assessing Trends, Delivering Projects

Evolving issues related to HVAC system demands, changing facilities and technology advances have complicated the process for managers.

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The Office Is Now a Service, Not a Space. It's Redefining Facilities Management

Hybrid work has made the office a service to compete with home. Learn how smarter, composable IWMS tools are redefining workplace strategy.

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Why Engagement In 2026 Will Belong to Leaders Who Connect People, Purpose and Passion

Today’s leaders can shape engagement through purpose, trust and technology.

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How Facility Managers Can Implement Circular Economy Practices

Explore strategies for designing out waste in building materials and operations.

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The Hidden Menu: How Hospitality Makes the Office a Destination

Before hybrid employees even log on for the day, they’re already asking themselves: is it worth going to the office?

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“Fostering Communities” – The Role of Hospitality in Facility Management and the Workplace

In episode 369, host Mike Petrusky speaks with Rene van Camp, Chief Hospitality Officer at ISS North America, the global facility management company and principal of Guckenheimer, its culinary brand.

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Trust, Transparency and Engagement: AI’s Role in Shaping the Future of Work

Leading the way in making AI a partner and not a threat to human potential.

Chef Rick Green in a kitchen

Guckenheimer Promotes Chef Rick Green to Head of Culinary

Guckenheimer, ISS North America’s corporate food service brand and a premier provider of dining, catering and workplace experiences in commercial facilities across the USA, has promoted Rick Green to Head of Culinary.

Hotel check-in

What Offices Can Learn From The Best Hotels

What makes a great hotel stay memorable? It’s probably not just the plush bedding or concierge service.

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From Service Provider to Strategic Advisor

Senior leaders recognize the urgent need to modernize their buildings, improve system efficiency and redesign spaces to adapt to changing work patterns.

Team meeting

Making Communication Work in a Hybrid World: Leaders Share Proven Strategies

Building clarity, trust and connection in dispersed teams.

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Delivering Hospitality-level Service in Corporate Real Estate and Facilities

Listen as Rene van Camp, Chief Hospitality Officer at ISS, discusses the importance of providing hospitality-level service in today's workplaces and corporate facilities.

Company News

Recent Announcements Shaping Our Business

Get access to official announcements covering company milestones, innovations, partnerships and people.

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Ready to connect

Talk with ISS on Critical Topics

ISS helps organizations re-define the role of facilities in today’s business environment, bringing together operational excellence, hospitality and innovation to shape better workplaces and experiences. Want to learn more about what we offer?