Cleaning Services

Protecting People and Places by Elevating Safety, Health and Hygiene

Through a hospitality-driven approach, ISS provides quality solutions for office, production, laboratory, aviation, entertainment and retail environments that set new standards for cleanliness and safety, support employee well-being, deliver extraordinary workplace experiences and help clients meet their productivity, cost and sustainability goals.

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Legacy of Care

Promoting Healthy Workplaces

For nearly a century, ISS has been a leader in the cleaning of commercial facilities around the world, elevating hygiene standards and creating spaces where people feel secure, protected, comfortable and productive. In North America, our Pure XP cleaning solution helps clients provide inspiring environments that work, reflect their values and evolve with their needs. Places where the physical space positively influences well-being on many levels. Places where cleaning excellence translates to people who understand they are valued, belong and thrive.

Our experience and scale enables us to set a global standard for what “clean” is — and that standard is Pure XP.

What We Do

Cleaning Solutions Built to Protect, Delivered by People Who Care

We create safe, hygienic spaces that support people and their work across a range of environments worldwide. In North America, we self-perform cleaning services, applying global standards and best practices to continuously improve processes and procedures. Our Placemakers are trained in best-in-industry methods and technology use, and empowered to make decisions that work in chorus with client needs. Health and safety instruction protects them, their clients and the planet. Self-delivery also ensures quality performance, operational efficiency, transparency, reduced risk and flexible resource deployment.

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Offices

Through standardized methods, products and technology, ISS introduces next-level hygiene to the 20 most common room types. This consistency — supported by AI, transparency, global best practices and an expansive supply chain — provides hygiene, comfort and productivity.

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Manufacturing Plants

ISS’ Pure XP Production ensures areas “outside the yellow line” in industrial, distribution and manufacturing facilities are clean, uphold quality requirements, comply with regulations, certify readiness, support greater production and protect workers through extensive safety protocols.

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Laboratories

ISS has experience in both GxP-regulated environments and regulatory and compliance standards. Through a quality management approach, good manufacturing practices and specialized training, we deliver clean, hygienic facilities that support research, innovation and brighter patient futures.

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Aviation Facilities and Transports

ISS deploys a hospitality mindset, strict standards and AI-enabled technology to support positive travel experiences. Safe terminals and employee spaces; teams that recognize opportunities to serve; and clean aircraft ready to accept guests help moderate stressful environments.

Powering One Standard of Clean Across The Globe

ISS’ global framework for cleaning is shaped by best practices from cross-sector clients served in 57 countries. It combines a consistent standard for delivery with the flexibility for accommodating local operational and regulatory requirements. Through this approach, we create workplaces that promote well-being, productivity, sustainability, safety and competitive advantage.

38,974

Global sites operating with Pure XP

51,525

Placemakers trained on Pure XP

20.3 million

Gallons water saved (annualized)

660,000

Gallons chemicals saved (annualized)

1.3 million

Lbs. CO₂ emissions saved (annualized)
Focused Support

Prioritizing for Industry Expertise and Local Execution

Through experienced teams assembled in reflection of client needs, ISS provides cleaning services to organizations across business sectors. Our expertise spans the requirements for which we contract as well as industry-specific drivers, use of space, technology, compliance requirements, environmental and social sustainability goals, and more.

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Why Choose ISS?

People and Businesses Do Better in an ISS Pure XP Space

Facilities that work, run smoothly, look great and leave people feeling safe and secure: that is exactly what ISS delivers — brilliant basics and high-quality solutions that take cleanliness and hygiene to new standards, every day. When strategically combined with a hospitality approach focused on anticipating and proactively addressing needs, clients gain a cleaning solution that looks to the future, easily flexes to accommodate change and unreservedly adapts to better ways of working.

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Our client sites work, think and give because we evolve to introduce innovative ways to make life easier, more productive and more enjoyable.

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Client teams meet heightened expectations of cleanliness by embracing technology and smarter ways to clean, and empowering cleaners to recognize and act on opportunities.

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We scale sustainability through upgraded equipment, materials and programs, ensuring energy-efficient, eco-friendly options while reducing packaging, finding water savings and recycling.

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Our teams improve efficiency and manage costs through streamlined processes, smarter use of resources, modern tools and data-led insights — without impacting service quality.

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Global practices help us collect data and analyze historic trends — enabling continuous improvement to processes and procedures at client sites.

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Expertise in disinfection and hygiene underpinned by thousands of successes and best practices translates to cost-effective cleaning compliant with health, safety and environmental regulations.

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Strategic application of technology and AI creates efficiencies, maximizes resources, reduces spend and promotes extraordinary experiences.

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We flex with the ebbs and flows of a client’s business. Cleaning teams are cross-trained, agile and ready to respond to keep client facilities safe.

Our Stories

Success for Clients

Demonstrated results speak volumes about the value of partnering with ISS. Check out our case studies for more about how we serve clients, their people and our communities.

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Insights

Understand Today’s Workplace

The workplace is continuously evolving and keeping up with change while attending to your day job can be challenging. Explore our insights library to demystify the conversation around commercial cleaning, hospitality, the facility landscape, trends in experiential strategies, applying industry best practices and more.

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The Unseen Work that Builds Trust

Holly Borrego highlights how consistency, frontline employees and smarter technology turn behind-the-scenes work into a foundation for trust.
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What a Great Hotel Knows that Most Workplaces Are Still Learning

Cultivating a hospitality mindset connects facilities, food and culture — ISS CHO, Rene van Camp, highlights why human connection matters more than ever.
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Why Mental Health Is Critical for Workplace Safety

Physical safety and mental health can no longer be separated. ISS' Lora Galvin on what truly safe workplaces look like and where the industry is heading.
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Closing the Performance Gap: Our Outlook on Facilities Management

New data from the 2026 ISS Facilities Management Outlook reveals what actually closes the workplace performance gap — and it all begins with relationships.
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A Year of RTO, Episode 2: From the Healthcare World

In the second of our series, we explore how food, culture and hospitality give employees a reason to come to a health system’s corporate headquarters.
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How ISS North America Cut Time-to-Hire by 85%

A look at how artificial intelligence is driving a more human recruiting experience for ISS North America.
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Why Hospitality Is Vital for Facilities: Q&A with Wendy Funkhouser

What makes a workplace worth the commute? Wendy Funkhouser, West Region President, shares how shifting client expectations and a demand for hospitality is shaping the employee experience.
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Understanding the Airport’s Hidden Menu

Passengers notice clean terminals and good restaurants, but the real drivers of airport experience are often invisible.
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How Capital Project Services Drive Performance

Rose Williams, VP of Capital Projects, discusses the evolution of capital planning and why early alignment and ambitious thinking matter more than ever.
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Re-thinking FM: Why Hospitality Is a Critical Differentiator

FM must embrace hospitality to create workplaces that attract employees and strengthen culture.
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A Year of RTO Episode 1: From the Financial Services World

In the first of a blog series, we look at how ISS accommodated a financial services client’s return to office initiatives over the past year.
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Why Certification Matters in Facility Management

Certifications are essential for strengthening trust, elevating service delivery and supporting long-term growth in FM.
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Q&A with Chris Simons

Chris offers nearly two decades of experience and a passion for operational excellence and hospitality-driven service delivery in aviation.
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Hospitality Drives Employee Retention

Authentic hospitality, people-focused leadership and meaningful employee support create workplaces where people feel valued and choose to stay.
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Building a Culture of Safety in Life Sciences

Safety in life sciences goes beyond compliance — organizations need a culture of trust and accountability to ensure safe, effective facilities.
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Excellence and Innovation: The Future of FM in Life Sciences

Innovation in life science facilities management means balancing compliance with change. Learn how practical and visionary approaches can shape the future.
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Building a Culture of Accountability

When working in life sciences, trust is built through accountability and cultivating shared purpose.
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Why Quality Compliance and GxP Matter in Life Sciences FM

Comprehensive quality control is essential in GxP environments such as life sciences and pharmaceutical production. ISS’ global quality program ensures regulatory compliance, process integrity, and audit readiness.
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Navigating Transitions in Life Sciences

By combining structure, expertise and collaboration, ISS transitions ensure life science operations are reliable and ready from day one.
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How Employee Resource Groups Drive Business Transformation

More than just a corporate checkbox, ERGs influence company culture and drive meaningful change.
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AI’s Untapped Power in Corporate Functions

As AI becomes more prominent in the workplace, the corporate back office is the next frontier for transformation.
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With Air Travel, Experience Is Everything

From booking to baggage claim, the passenger experience has become the defining factor in modern aviation.
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Re-thinking the Purpose of the Workplace Experience

By changing how we think about the workplace experience, we can boost well-being and foster meaningful social connections.
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From Curb to Seat: Hospitality and the Passenger Journey

In an environment known for stress, a hospitality-first mindset can redefine the air travel experience.
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Why Patient Care Matters

A breakdown in facility operations can cause production stoppages, compliance issues and ultimately patient harm.
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The Enduring Significance of Place

In an era of loneliness and digital-first interactions, the workplace is a hub for social connection, professional development and personal well-being.
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The Evolving Role of Facilities Management in the Workplace

Through hybrid work, hospitality and exceptional food services, organizations drive return-to-office and deliver a better experience for people.
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Creating Safer Spaces: A Global Safety Week Q&A

Our experts Lora Galvin and Ashmeet Kaur discuss how organizations can boost both physical and psychological safety for their employees.
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Enhancing Sustainability Through Cleaning

Sustainable cleaning practices are critical for the well-being of both people and the planet.
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Q&A with Chely Wright

Chely Wright discusses how organizations can uphold their values and ensure their people feel a sense of belonging in the workplace.
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Precision and Innovation in the Life Sciences Sector

In an industry known for innovation and rigor, organizations are seeking new ways to ensure regulatory compliance and improve sustainability.
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Meet Our New Leader: Joe Stolarski

Joe taps decades of experience in facilities management and commercial real estate to deliver a hospitality-driven approach to solving client problems.
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Designing Workplaces to Think

By leveraging and analyzing data, businesses can solve problems they didn’t realize they had.
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Meet Our New Leaders: Tim Dismond and Marjorie McCarthy

These new additions to the leadership team bring years of expertise and a newfound focus on company growth.
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The Current Condition of Facility Management

Although the pandemic changed the industry, facility management’s continued evolution helps organizations manage a world in transition.
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InConversation: ISS Experts Discuss Sustainability

Our team examines the role of sustainable practices, how they align with employee well-being, and how technology acts as a throughline to achieve goals.
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A Growing Emphasis on Workplace Wellness

At a recent conference, a throughline of whole-person health, sustainability, and workplace community guided our team’s discussions with corporate leaders.
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Ready to Connect

Have questions? We have answers.

Relationships start with a conversation. We’re excited to talk about your facility cleaning needs, workplace environment, options for integrated service solutions including on-site culinary programs, career aspirations and other topics. Reach out to speak with one of our experts!