Financial and Professional Services

Expertise for Complex Needs, Regulatory Requirements and Portfolios

ISS crafts hospitality-driven facility management, dining and workplace solutions for leased and owned space that implement high standards, provide optimal reliability, support employees and align operational costs with budgets across real estate assets.
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ISS: A Partner for Today’s Market Movers

Curating Signature Workplaces in a Competitive Environment

ISS ensures the optimal functionality, comfort, safety and efficiency of the built environment for financial and professional service organizations by integrating people, places, processes and technology — with the employee experience at the center. Whether clients desire an award-winning chef for their dining room, reliable operations with 24/7 uptime, a high-profile concierge, deep cleaning of high-traffic areas, project management for space upgrades or technical assistance in data centers, ISS ensures the investments made in real estate assets are protected and workplace experience optimized.

Insights that Benefit

Understanding and Overcoming Challenges

The traditional workplace has dramatically evolved over the past few years, forcing organizations to re-think their real estate and people strategies. ISS assists in transforming facilities into assets in the current environment, offering programs that not only accommodate evolving fundamentals, but also solve for challenges unique to financial and professional organizations — all while strengthening compliance, resilience, operational efficiency and workplace experiences.

A Platform of Integrated Services

Capabilities for Facilities that Perform

We understand the unique requirements of banks, brokerages, law and accounting firms, architects, creative organizations and other businesses within the financial and professional services sector — because many of our placemakers either led internal teams at those firms or consulted as external partners. Industry partnerships in North America and globally provide additional insight into best practices, standards, process efficiencies, safety and security, employee expectations, sustainability goals, space use, brand integrity and other elements that impact workplace strategies.

Cleaning-Services

Cleaning

ISS take cleanliness, hygiene and safety to new standards, delivering great workplace experiences and helping meet sustainability, wellness, regulatory and compliance goals.

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Technical-Services

Technical

Through high standards, best practices and proactive maintenance, ISS avoids downtime, minimizes risk, optimizes spend, extends asset life, maximizes value and creates safe, functional places.

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Health-and-wellness-services

Food

Via an innovative, chef-crafted approach, ISS’ Guckenheimer food division provides culinary programs that reflect each client’s culture, people, vision and approach to wellness.

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Workplace-Services

Workplace

ISS provides the strategic advice, operational consistency and curated experiences to improve well-being, engagement and productivity; increase investment value; and support sustainable, ethical work cultures.

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Capital-Project-Services

Capital Projects

To ensuring balance between needs and commitments, ISS assists when space requirements evolve, leading projects to ensure a client’s workspace reflects the reality of its workplace.

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Support-Services

Support

ISS offers memorable, hospitality-driven front- and back-end services that inspire on-site attendance and connection, increase satisfaction, create efficiencies and allow re-direction of resources toward revenue-producing activities.

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Multidimensional Expertise

Driving Optimal Performance Across Spaces

One-size never fits all in financial and professional service real estate, and different kinds of space and space uses require different care. ISS works with clients to understand the role of physical space in business operations, talent strategy, workplace culture, brand promotion, client management and more. The resulting facility solution reflects those parameters as well as standards, practices and processes proven to produce not just functional environments, but extraordinary experiences, thriving, happy and healthy people, sustainable operations, and safe, secure workplaces.
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Headquarters locations

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Datacenters

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Corporate campuses

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Trading operations

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Administration offices

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Conference + event venues

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Retail branches

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Production studios

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Showrooms

Why Choose ISS?

We are Placemakers

For more than a century, ISS has connected people and places to make the world work better. For financial and professional service organizations, that translates to a legacy of service excellence from which our North America teams develop and execute agile solutions tailored to complex operations. We infuse hospitality into everything we do to help clients build a foundation for better business performance and easier, more productive and more enjoyable lives for their people.

How else do we bring value to clients?

Industry-expertise

Industry expertise

ISS currently serves Fortune 500, NASDAQ-listed and FTSE 100 companies, boutique banks, global law firms, wealth managers, institutional real estate owners, and leading accounting, consulting and management organizations. Our experience ensures compliant, consistent locations, welcoming workplaces, sustainable environments and innovative installations that promote brand, elevate performance and attract the best talent.
Global-scalability

Global scalability

ISS leverages market strength and expertise across portfolios, creating better outcomes, with less risk and at lower costs. We combine customized programs, standards proven effective with other financial and professional organizations, and cross-trained teams to enable scaling to meet specific needs at specific times.

Innovative-Industry-Best-Practices

Innovative industry best practices

ISS harnesses the experience and successes from thousands of client relationships to develop best practices, innovative tools and winning facility strategies. Through centers of excellence, technology and processes are tested, while global forums promote knowledge-sharing around benchmark data, new systems, opportunities, standard operating procedures and regulatory changes.

Self-delivery

Self-delivery

Self delivery of services through ISS professionals ensures vested teams who engage with their clients and customers. It also supports staff retention and site-specific knowledge, enhancing relationships with client employees and quality of the service delivered. Self-delivery eliminates subcontracting costs, creates consistency, reduces complexity and increases control over the quality, efficiency and scalability of service delivery.

Success for Clients

Building Community through Collaboration

For more than 14 years, ISS has provided integrated facility services to a global financial services company, including several locations in North America. Read about how our partnership has made the client’s workplace so much more than a place for work.

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Impact of RTO
Workplace Strategy and Design
Insights

Understand Today’s Workplace

The workplace is continuously evolving and keeping up with change can be challenging. Explore our insights library to demystify the conversation around hospitality, the facility landscape, trends in experiential strategies, applying industry best practices and more.
Go to Insights
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Blog

Why Hospitality Is Vital for Facilities: Q&A with Wendy Funkhouser

What makes a workplace worth the commute? Wendy Funkhouser, West Region President, shares how shifting client expectations and a demand for hospitality is shaping the employee experience.
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Blog

How Capital Project Services Drive Performance

Rose Williams, VP of Capital Projects, discusses the evolution of capital planning and why early alignment and ambitious thinking matter more than ever.
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Blog

Re-thinking FM: Why Hospitality Is a Critical Differentiator

FM must embrace hospitality to create workplaces that attract employees and strengthen culture.
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Blog

A Year of RTO Episode 1: From the Financial Services World

In the first of a blog series, we look at how ISS accommodated a financial services client’s return to office initiatives over the past year.
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Blog

Why Certification Matters in Facility Management

Certifications are essential for strengthening trust, elevating service delivery and supporting long-term growth in FM.
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Blog

Hospitality Drives Employee Retention

Authentic hospitality, people-focused leadership and meaningful employee support create workplaces where people feel valued and choose to stay.
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Blog

How Employee Resource Groups Drive Business Transformation

More than just a corporate checkbox, ERGs influence company culture and drive meaningful change.
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Blog

Enhancing Sustainability Through Cleaning

Sustainable cleaning practices are critical for the well-being of both people and the planet.
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Ready to Connect

Have questions? We have answers.

Relationships start with a conversation. We’re excited to talk about your facility needs, workplace environment, options for on-site culinary programs, career aspirations and other topics. Reach out to speak with one of our experts!

Contact us