What We Do

Curated Services for Today’s Changemakers

ISS offers tailored facility management, workplace and culinary services that enhance client brand, support business operations, act as assets in talent attraction and retention, and produce extraordinary user experiences.

Meeting Client Needs

Delivering Connected People and Places through Experience-focused Solutions

Centered on people, nuanced with a hospitality spirit and delivered via a vertically integrated approach, ISS’ offerings are powered by expertise in technical, workplace, culinary and cleaning services. Our solutions meet the current needs of clients and position them for strategic evolution in the next generation of the workplace. And because most contracted services are staffed directly with ISS employees, clients see consistency, compliance, transparency, efficiency and enhanced control over the quality of the outcomes delivered.

Hospitality: Our Foundation

A Pioneering Approach that Transforms Companies into Communities

A company is more than a workplace. It’s a gathering of kindred minds for a common purpose. Hospitality nurtures that, so hospitality is more than a service for ISS. It’s the heart of every ISS workplace community, building trust, amplifying culture, helping people flourish and driving thriving businesses. Our people are trained in hospitality and it flows through everything we do across all services.

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All Services

Expertise So Clients Can Focus on Their Core Mission

For organizations seeking a provider they can trust with one of their most important assets — their workplaces — ISS offers partnerships that protect people and places 24/7/365. We simplify operations through a single point of accountability, eliminating the need for coordination with numerous suppliers, mitigating the risk of competing priorities, enabling standards across portfolios, reducing costs and guaranteeing world-class experiences. Clients also benefit from our cross-trained teams, dedicated key account managers and insights drawn from similar assignments worldwide.

Cleaning

ISS takes cleanliness, hygiene and safety to new standards, delivering great workplace experiences and helping meet sustainability, wellness, regulatory and compliance goals.

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Technical

Through high standards, best practices and proactive maintenance, ISS avoids downtime, minimizes risk, optimizes spend, extends asset life, maximizes value and creates safe, functional environments.

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Food

Via an innovative, chef-crafted approach, ISS North America's culinary brand Guckenheimer provides food programs that reflect each client’s needs, culture, people, vision and talent strategy.

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Workplace

ISS provides the strategic advice, operational consistency and curated experiences to improve well-being, engagement and productivity; increase the value from investments; and support sustainable, ethical work cultures.

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Capital Project Services

To ensuring balance between needs and commitments, ISS assists when space requirements evolve, leading projects to ensure a client’s workspace reflects the reality of its workplace.

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Support Services

ISS offers memorable, hospitality-driven front- and back-end services that inspire on-site attendance and connection, increase satisfaction, create efficiencies and allow re-direction of internal client resources toward revenue-producing activities.

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Success for Clients

Workplace Solutions that Adapt

We love to tell stories about our success for clients. Check out our case study library for details.

Insights

Want to learn more about today’s workplaces?

Check out our compelling news and insights for more information about topics on facility management, food, workplace hospitality, trends and more.

Increase Your Knowledge

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One Building, Many Relationships: Serving Multi-Tenant Assets

Serving a multi-tenant building means managing relationships. Our experts highlight how flexibility, hospitality and communication set providers apart.

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The Unseen Work that Builds Trust

Holly Borrego highlights how consistency, frontline employees and smarter technology turn behind-the-scenes work into a foundation for trust.

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What a Great Hotel Knows that Most Workplaces Are Still Learning

Cultivating a hospitality mindset connects facilities, food and culture — ISS CHO, Rene van Camp, highlights why human connection matters more than ever.

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Why Mental Health Is Critical for Workplace Safety

Physical safety and mental health can no longer be separated. ISS' Lora Galvin on what truly safe workplaces look like and where the industry is heading.

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Closing the Performance Gap: Our Outlook on Facilities Management

New data from the 2026 ISS Facilities Management Outlook reveals what actually closes the workplace performance gap — and it all begins with relationships.

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A Year of RTO, Episode 2: From the Healthcare World

In the second of our series, we explore how food, culture and hospitality give employees a reason to come to a health system’s corporate headquarters.

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How ISS North America Cut Time-to-Hire by 85%

A look at how artificial intelligence is driving a more human recruiting experience for ISS North America.

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Why Hospitality Is Vital for Facilities: Q&A with Wendy Funkhouser

What makes a workplace worth the commute? Wendy Funkhouser, West Region President, shares how shifting client expectations and a demand for hospitality is shaping the employee experience.

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Understanding the Airport’s Hidden Menu

Passengers notice clean terminals and good restaurants, but the real drivers of airport experience are often invisible.

Ready to connect

Have questions? We have answers.

Relationships start with a conversation. We’re excited to talk about your facility needs, workplace environment, options for on-site culinary programs, career aspirations and other topics. Reach out to speak with one of our experts!