Our Work

Partnering to Transform Companies into Communities

Every day, ISS teams collaborate with clients across North America to create workplaces where people and businesses thrive. These successes testify not just to the fulfillment of the promises we make, but to the commitment our carefully chosen and specially trained people make to the clients and communities they serve.

Success for Clients

Making Vision A Realty

ISS serves clients from nearly every industry in North America in office, laboratory, manufacturing, entertainment and other commercial space. Learn more about how our partnerships with them connect people and places to make the world work better — from proactive maintenance to hospitality-driven reception, meticulous cleaning, chef-crafted lunches and beyond.

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Case Studies

Supporting Client Transformation in a Time of Workplace Evolution

Global Account Director Mike Feeman shares how a contract transformation led to closer client collaboration and improved workplace experience.

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Case Studies

Consolidating Services for More Efficient Facilities

Bloated costs, siloed teams and reduced efficiency characterized a client’s laboratory, office and warehouse facilities before it retained ISS.

Case Studies

Solutioning for Diverse Sites, Cultures and People

Strategic analysis, flexibility, creativity and cooperation helped make food more than an amenity in the client’s workspaces.

Case Studies

Rapid Mobilization Made Food a Catalyst and Differentiator

ISS Guckenheimer transitioned five facilities in four weeks and turned food from a loss leader to a profit center and model of waste management.

Case Studies

Expanding a Successful Relationship

Guckenheimer’s food program led to a multi-service ISS solution encompassing technical, cleaning and workplace services at the client’s headquarters.

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Case Studies

Building a Signature Workplace

Partnering with ISS led to smarter, efficient offices, datacenters and trading floors — and a culture that attracts and retains the best talent.

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Case Studies

Growing with a Gaming Client

From first a new headquarters to a 1 million-square-foot corporate campus and other U.S. sites, ISS has become a valued partner to a gaming company.

Case Studies

Embracing Aviation Management

Travelers expect more from airports and airlines, so to execute a client’s vision, ISS stepped up as catalyst for extraordinary experiences.

Case Studies

Centralize, Standardize and Simplify

As facility services provider, ISS solved challenges from excessive service providers and locally focused leaders in a multi-use, multinational portfolio.

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Case Studies

Fueling a 25-year Partnership

For 20+ years, ISS Guckenheimer provided a food program that supports culture, goals and commitments to diversity and inclusion, ESG and the community.

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Case Studies

Ensuring Innovation, Collaboration, Recruitment and Retention

Agility was the key to success in serving the food, facility management and support needs of a client focused on continuous change and improvement.

Experience North America

Serving the World’s Largest Market

Case studies only tell part of the story of ISS in North America. Go to our regional snapshot for more details about the services ISS provides, opportunities for leveraging the expertise of our Placemakers, and the accelerated value an integrated facility solution presents.

Learn more

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Ready to Connect

Have questions? We have answers.

Relationships start with a conversation. We are excited to discuss the hospitality-driven programs implemented in our case studies as well as your facility needs and options for on-site culinary, cleaning, capital projects, workplace and other services. Reach out today!