Case

Solutioning for Diverse Sites, Cultures and People

Strategic analysis, flexibility, creativity and cooperation helped make food more than an amenity in the client’s workspaces.

Woman at desk with coffee

By The Numbers

2021

Year started with ISS

7,000/1,500

Meals served/catered weekly

4

Locations

32

Guckenheimer employees

Services Provided

  • Corporate café

  • Catering

  • Micro-markets

  • Self-serve satellite café

  • Office coffee

  • Vending

The Story

A technology company retained Guckenheimer to provide food services for its worldwide headquarters as well as facilities housing office, manufacturing, assembly and distribution functions.

The diversity of the client’s sites and cultures made standardizing food a challenge. Guckenheimer used analytics to understand historic preferences and participation, and then activated facilities, catering and cuisine according to site needs. Flexibility allowed for adjustments to food production and staff deployed.

To increase participation, Guckenheimer marketed diverse dishes and worked with employee resource groups to host events. This proactivity helped make food a driving factor in attracting people back to the office. The café in the client’s headquarters now serves 7,000+ meals weekly.

As the client’s operations evolved, so did its food requirements. Guckenheimer developed solutions so the dining facilities in new and existing buildings met projected or actual use.

A partnership with the client to convert to compostable and re-usable service ware and compost organic waste benefited the client’s sustainability commitment. An agreement with a food bank ensured that surplus food went to help the needy.

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