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Driving Performance Across Complex Sectors
Today’s organizations expect more than just understanding of the contracted facility services; they want partners who deeply understand their needs. By leveraging our successes for 40,000+ clients worldwide, ISS has the expertise to provide integrated solutions to organizations from nearly all industries.
Curating Services to Meet Unique Needs
A facility strategy that optimizes operations and production while elevating employee experiences, managing spend, minimizing risk, enabling compliance and upholding brand cannot be overstated. ISS understands this dynamic — and that individual requirements complicate the workplace equation. We work with clients to define their unique needs and develop tailored facility management and on-site dining programs that reflect their profile as well as best practices for their industries.
While ISS has the expertise to assist clients from nearly every sector, we offer specialized insight in several prioritized segments in North America.
Financial & Professional Services
ISS provides functionality, security and efficiency by integrating people, places, processes and technology — with the employee experience at the center. Our hospitality-driven solutions reflect business needs, space use, employee profile, regulatory requirements and sustainability commitments — whether for a single office, headquarters campus or complex global portfolio.
Technology
ISS delivers agile, integrated facility and culinary services to meet global needs through strategic, sustainable, wellness-driven solutions founded on operational excellence, risk mitigation and connecting people and places. In addition to office space, we serve datacenters, critical environments, event venues, conference centers and manufacturing environments.
Life Sciences
ISS understands both the criticality of the work performed by the life sciences and the importance of secure and compliant facilities. Our teams create places that inspire world-class patient solutions and ignite innovation while ensuring the highest quality health, safety and compliance measures — safeguarding patient care and enhancing stakeholder value.
Aviation
Airports are uniquely challenging as they incorporate a mix of property types in a 24/7/365 location. Airplanes require training to service safely, quickly and with the diligence to protect sensitive equipment. From public areas like terminals, lounges and aircraft to back-of-house operations, ISS provides solutions founded on operational excellence, risk mitigation, hospitality-driven traveler experiences and employee satisfaction.
Manufacturing
ISS offers strategies for mission-critical operations tailored to space, reflective of industry principles and best practices, delivered by experts and designed to enhance continuity, sustainability, risk management and well-being. Clients also benefit from our jurisdiction and regulated environments experience, compliance and HSEQ standards, and scalable self-delivery.
Why Industry Insights Matter
ISS placemakers draw on past success with similar organizations — as service providers or internal facility team members — and leverage industry innovation and lessons learned from a global organization and enterprise mindset to develop custom solutions and achieve goals.
Account teams are assembled according to each client’s needs and with professionals offering relevant experience and expertise.
This personalization ensures workplaces that:
Memorable experiences that increase employee satisfaction and inspire wellness, well-being and optimal performance
Carbon emissions, minimize food and other waste, and better manage resources
As assets in talent attraction and retention, culture, core business and brand
Products, intellectual property, people and asset value while minimizing risk and meeting all necessary regulatory requirements
Diversity, inclusion and belonging through responsible programming, supplier sourcing and collaboration with client employee resource and other groups
Results that Change Workplaces
Each day, vested ISS placemakers help clients transform their companies into communities, facilities into smooth-running machines, and workplaces into destinations where people and businesses thrive.
Investing in Our Placemakers So They Invest in Their Clients
Most facility providers offer similar services. What differentiates ISS is not just comprehensive insight into the facility and culinary needs of specific industries, but the people who deliver on our promises. ISS Placemakers know we want them to reach their full potential, and through training and development, they gain the education, tools and opportunities to serve clients at the highest level possible — while fulfilling their personal ambition and supporting communities.
Understand Today’s Workplace
The workplace is continuously evolving and keeping up with change while attending to your day job can be challenging. Explore our insights library to demystify the conversation around hospitality, the facility landscape, the value of food programs, trends in experiential strategies, applying industry best practices and more.
Have questions? We have answers.
Relationships start with a conversation. We’re excited to talk about your facility needs, workplace environment, options for on-site culinary programs, career aspirations and other topics. Reach out to speak with one of our experts!