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At ISS, our strategic ambition is to become the world’s leading frontline employer. Social sustainability is central to achieving this ambition.
We define social sustainability as the measurable positive impact we create for our placemakers, our customers, and the communities we operate in. Through a combination of global commitments and local initiatives, we work to advance inclusion, create opportunity, and drive social progress.
As a sustainable workplace provider, we also recognise our shared responsibility to strengthen community resilience and wellbeing. By supporting both our people and the places where we work, we aim to create lasting social value - today and for generations to come.
Living wage
ISS is advancing the implementation of living wages across its global operations, in collaboration with our customers, policy makers and NGOs, and aligned to local labour market regulations.
Recognised qualifications
ISS is committed to providing an additional 250,000+ placemakers and their families with access to recognised qualifications by the end of 2030, equipping them with skills for the workplaces of the future.
Inclusive workplaces
ISS is committed to inclusive hiring and providing a workplace which is inclusive, respectful, and equitable, and as such enabling all of our placemakers to have a sense of belonging whilst bringing their true self to work and experience a level playing field so they can achieve their full potential.
Social Value Portal
Through our partnership with Social Vaue Portal,ISS measure, report and communicate the social and financial impact of our initiatives. Using the Global TOMs framework, we create a standardised, credible and comparable way to track social value across markets.
"Building a culture where everyone is respected and valued puts us on the path to our ambition of becoming the world's Leading Frontline Employer, which is why social sustainability is of paramount importance to us. - Margot Slattery, Global Head of Diversity, Inclusion, Belonging & Social Sustainability, ISS World Services A/S."
- Margot Slattery, Global Head of Diversity, Inclusion, Belonging & Social Sustainability, ISS World Services A/S
Corporate Responsibility
ISS and Tent partnership sees over 1,000 refugees hired since 2022
ISS is committed to providing refugees with job opportunities to help them to integrate into their new communities. As part of our partnership with Tent, we have already hired 1,000 refugees since 2022 and will hire at least 2,000 across North America and Europe by the end of next year.
