ISS North America

Channeling Hospitality for Spaces Where People and Businesses Thrive

Through curated facility management, workplace experiences and culinary services, we inject hospitality into the commercial workspace to help clients make every day extraordinary.

People Make Places and Places Make People

125+Years of Facility Innovation

For more than a century, ISS has provided integrated facility solutions in markets across the globe. We connect people and places in offices, laboratories, manufacturing plants, airports and other commercial locations, transforming companies into communities where creativity flows, culture abounds and people work better. Our Placemakers transform spaces through elevated cleaning, flawlessly functioning facilities management, front- and back-office support, and chef-crafted meals that enhance the employee dining experience.

By ensuring people feel cared for and find unexpected joy and novelty in daily touchpoints, we enable inspiring environments while managing spend, minimizing risk and driving consistency across portfolios.

ISS in North America

Disrupting Traditional Facility Services with an Experiential Approach

The beauty of truly great service lies in its invisibility. When everything runs seamlessly, it often goes unnoticed. The same can be said about everything we provide — a warm office after a freezing commute, a sparkling restroom, a nourishing lunch at noon, a seamless, technology-dependent meeting in a spotless conference room, a sincere good night at the end of the day.

In the United States and Canada, these moments of care, small yet profound, are the norm for ISS’ clients. We leverage the vast knowledge of the global ISS organization and our own successes to provide integrated services that elevate employee experiences, motivate in-office work and stimulate culture, while also ensuring consistent, reliable operations, proactive maintenance, hygienic spaces, delicious, nutritious food and safe places.

What We Do

Services Defined by Each Client’s Needs

Integrated facility services link business strategy to workplace experience. ISS balances physical real estate management with people-centered solutions that help companies work better. Through programs that maximize asset value, we help clients drive innovation, foster a workplace that attracts and retains talent, and focus internal resources on business goals.

Cleaning-Services

Cleaning Services

ISS’ solutions take cleanliness and hygiene to new standards, deliver great workplace experiences, and help clients meet their productivity, cost and sustainability goals.

Technical-Services

Technical Services

ISS maximizes assets through data-driven facility management guided by best practices, processes and procedures, and proactive, consistent service delivery.

Culinary-Services

Culinary Services

ISS’ workplace dining solutions blend craft with innovation, sustainability and hospitality to shape experiences that taste delicious, fuel productivity and inspire connection.

Workplace-Services

Workplace Services

ISS’ workplace programs manage operations, connect people to environments and build culture — while also creating memorable moments across the daily employee journey.

Capital-Project-Services

Capital Project Services

ISS’ project professionals assist when a client’s facility requirements evolve, leading initiatives from concept to completion to ensure a workspace reflects the reality of the workplace.

Support-Services

Support Services

ISS offers memorable, hospitality-driven front- and back-end services that inspire attendance and connection, increase satisfaction, create efficiencies and allow re-direction of client resources.

Industry Support

Sector Knowledge, Practical Experience

Today’s companies expect service provider expertise not just in technical facility services, but also their client’s business, use of space, technology and compliance requirements, approach to sustainability, and the impact the physical workplace has on culture and company brand.

ISS understands these dynamic and offers solutions for occupiers of office, laboratory, manufacturing, transportation and other commercial space, as well as the industry sectors dominant within them, including financial and professional services, technology, life sciences, aviation and manufacturing.

2025_ISS_Computer

Financial & Professional Services

2025_ISS_Cloud 2

Technology

2025_ISS_Microscope

Life Sciences

2025_ISS_Airplane

Aviation

2025_ISS_Production line

Manufacturing

2025_ISS_Heart_Passion

Healthcare

ISS Way of Hospitality

Leveraging a novel approach to change the narrative for clients

Hospitality is the foundation on which we help clients build inspirational, innovative workplaces — a people-first force that flows through everyday experiences, helping employees thrive and transforming companies into communities.

Crafting the Moments that Matter

Committed to Sustainability

Driving Change for Today and Tomorrow

As a global business employing hundreds of thousands of people, ISS has the resources to catalyze real change and monumentally, positively impact the world through heightened standards of environmental and social sustainability. Protecting the planet is more than a commitment for us and care for people, clients and communities is at the center of all we do every day.

Understand our Approach

Driving-Change-for-Today-and-Tomorrow

Our Culture

People are Our Foundation

Our people are our most important asset, so we invest heavily in them through training, career development and advancement, and personal well-being education and initiatives. The result? Thousands of motivated placemakers who know they are valued — and translate that feeling into care for each other and their clients.

Read people stories

People-are-Our-Foundation

Careers

Join Our Team

Interested in the opportunities a career in integrated facilities management offers?

Explore your potential

Join-Our-Team

Insights

Stories about People, Places and the Planet

webimage-Businesswoman-going-on-international-business-trip

From Curb to Seat: Hospitality and the Passenger Journey

In an environment known for stress, a hospitality-first mindset can redefine the air travel experience.

Web_Wide-AdobeStock_790614490

Excellence and Innovation: The Future of FM in Life Sciences

Innovation in life science facilities management means balancing compliance with a desire for bold change. Learn how practical and visionary approaches to FM can shape the future.

Web_Desktop-2025_11_Chris-Simons_gray-background

Q&A with Chris Simons

As Director of Sales for Aviation, Chris offers clients nearly two decades of experience, along with a passion for both operational excellence and hospitality-driven service delivery.

background-color_AdobeStock_1937193902

Contact Us

Have questions? We have answers.

Relationships start with a conversation. We’re excited to discuss your facility needs, workplace environment, options for on-site culinary programs, career aspirations and other topics. Reach out to speak with one of our experts!