OUR SERVICES

Services that match your needs

At ISS, we have over 100 years’ experience helping people and places reach their full potential. Our people don’t just deliver services – they are the driving force behind many of the world’s top companies, going that extra mile to deliver memorable service moments with a human touch.

ALL SERVICES

Making life easier, more productive and enjoyable

Our people specialize in creating great places, leaving you to focus on your core business. Bringing together experts from across the service industry, we offer a range of bespoke services to help you empower your people and get the most out of your workplace.

Cleaning

Our hygiene, deep cleaning and disinfection services are designed to meet your specific needs as well as government guidelines and requirements for safety.

Food

We design and deliver food experiences that fuel teams, nurture health and create a happier, more productive workforce.

Support

Through front and back office services, we create memorable service moments and great workplace experiences for your employees and visitors.

Technical

Keep your business running efficiently at 100% uptime, ensure compliance and secure the value of your assets with 24/7 technical assistance.

Workplace

We connect people, places and productivity through strategic workplace management and design to make your workplace work better for you.

Security

We can help keep your business secure and resilient, minimizing risks for your employees while ensuring your visitors are in safe hands.

EVIDENCE

Our COVID-19 story

How we have helped our customers during the COVID-19 pandemic

9,000

pounds of food donated to communities

1.5m

Masks sourced through our suppy chain

virtual cooking classes hosted

2,500

man hours spent doing extra disinfection since outbreak

leadership members co-lead national emergency response team

ALL INDUSTRIES

Industry-leading partnerships

Smart, integrated facility services can help your organization grow profitability, boost efficiency and gain a competitive edge – all while freeing you to focus on your core business. We adapt to your needs and ongoing transformation. Whichever industry, whichever place, we’re there to enhance your success.

Aviation

From the parking lot to the terminal and the gate, from take-off to landing and beyond, we help you create great experiences for passengers, employees and guests – turning transient spaces into memorable destinations, where the traveller’s every need is met.

Banking

We’re helping leading banks all over the world adapt and innovate, taking care of their people, their places and the planet. This means reducing risk, designing smarter, more sustainable places, and helping attract and retain the best people in financial services.

Healthcare

The best healthcare facilities provide world-class services to patients, visitors and staff: from the warm and friendly service they receive to the food they need for recovery. At ISS, we're experts at supporting the patient journey.

Life sciences

We know what it takes to design and maintain a workplace that fuels innovation, while managing risk, meeting compliance and attracting the industry’s boldest and brightest minds.

Manufacturing

Offering both strategic advice and operational know-how, we’ll keep your plant clean, compliant and safe and empower your people to be productive, ensuring production runs without interruptions at its most optimal levels.

Tech

The tech world moves fast. We’re here to move with you – creating great workplace experiences that fuel productivity and help you attract and retain top talent.

CASE

Inspiring greater employee health and wellbeing – and reducing healthcare costs

How could a more productive workplace environment promote a healthy lifestyle for employees, while lowering absenteeism? And how could that help reduce healthcare costs? Here’s how our food services led to tangible outcomes for health and well-being.

Learn more

MEETING YOUR NEEDS

Your partner in making places that work, think and give

We see it as our job to help our customers achieve their purpose. Whether it’s hospitals healing patients, businesses boosting productivity, or airports transferring passengers, we’re there to help.

Customer & employee satisfaction

Our services can help create great customer experiences, strengthen your reputation and give you a competitive edge in attracting and retaining talent.

Cost-efficient quality

We balance quality with cost efficiency, integrating services to help you minimize fixed costs while boosting your workplace experience.

Total transparency

We take full responsibility for your services and provide you with deep insights into operations. This means more reliability, accountability and the flexibility to act fast.

Next-level productivity

Together with you, we work as ‘one team’ to simplify processes, eliminate business barriers and ultimately boost productivity in the workplace.

Peace of mind

We’ll take the hassle out of compliance by keeping you up-to-date with local and global regulations, as well as health & safety requirements.

Your needs, our service

We understand that no two organizations are the same. That’s why we offer a range of different service models to suit your needs and match your budget.

Single service

Best-in-class experiences in a single area, delivered by top experts in food, technical or any of our other services.
For customers who want services in a single area, whether for simple or highly specialized needs, from laboratory cleaning to corporate fine dining.

Multi-service

Multiple services in your workplace or facilities connected by our top facility management talent, know-how and systems.
For customers who want to benefit from outsourcing some, but not all non-core services.

Integrated facility services

All your workplace or facility needs integrated into one solution, giving you the full benefit of ISS’s cross-functional teams, dedicated key account management and workplace data insights.
For customers who want to focus on their core purpose while offering their people and visitors a comprehensive suite of world-class services.

Contact ISS

We are here to help. Are you are interested in our services or joining our company? Or do you have questions about something else? Please click below to get answers.

INSIGHTS

Stories about people, places and planet

PEOPLE

Honesty, passion and respect – the keys to an exciting career at ISS

A career in ISS offers lots of professional challenges and rewards, as Wilson Selvaraj has discovered during his 16-year journey.

Wilson Selvaraj

CORPORATE RESPONSIBILITY

Providing an opportunity to SHINE@ISS

At ISS, our goal is to help our employees feel valued, engaged and respected. Our inclusive culture means we focus on empowering people to contribute with their unique skills and perspectives. Find out how ISS Hong Kong is committed to nurturing the next generation of special needs youths through our SHINE@ISS program.

Providing an opportunity to SHINE ISS

case

Bringing Trust and Transparency to the Canteen Experience

Customer satisfaction measurement is key to the work we do; we use annual as well as project-specific surveys to measure satisfaction, including real-time feedback tools such as Happy or Not. This tool has been used recently for a global manufacturing company to measure satisfaction at their workplace restaurants around the world.

insights

The next normal

Learn how COVID-19 is shaping the next normal for the workplace. Within our free insight, we discuss nine forces corporate real estate and facilities management leaders should consider when strategizing to re-open their workplace.

Download insight now

PEOPLE MAKE PLACES

59,000+ customers across 30+ countries