HOW WE WORK

A partnership that serves your people and places

The workplace of the future depends on forward-looking partnerships. That’s why we endeavor to build long-term relationships where your success is our success. Your place is our place. Bringing you everything from innovative workplace technology to the highest standards in safety and hygiene, our people personally care for your people and embrace your culture and your business needs as their own.

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“ISS have been pulling the stops out for us globally. A frankly brilliant partnership, so thank you to each and every one of you – we couldn’t keep our people and customers safe without you.”

Global Banking Customer

HOW WE WORK

Connecting people and places to make the world work better

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CORPORATE RESPONSIBILITY

A sustainable approach to people, planet and profit

We’re driven to help make the world work better – but never at the expense of the planet. Our approach to sustainable development revolves around people and empowering them to make a positive difference in every place.

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PEOPLE WHO CARE

Creating places that deliver and delight

You’ll know an ISS person when you encounter them. Our highly trained people combine expertise and passion in equal measure, and a determination to do whatever it takes to help make your place work better.

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HIGH STANDARDS

Committed to quality and compliance

We take pride in setting the standard for the international facility services industry – both in terms of the services and solutions we provide, and for the way we take care of one another. Our systematic approach ensures a smooth and hassle-free integrated service solution that meets and exceeds our customers’ expectations for quality.

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INTELLIGENT SOLUTIONS

Innovating to help you work smarter

From smarter processes to innovative technology, we keep our customers ahead of the competition when it comes to designing and operating workplaces that deliver efficiencies while keeping your people engaged.

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SUPPLIERS

A strong, transparent supply chain

ISS is committed to good corporate citizenship. As well as following the UN’s Guiding Principles on Business and Human Rights, our own Supplier Code of Conduct ensures supplier relationships that are founded in responsible ethical, social and environmental principles.

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TRANSITION

Meeting your unique needs

There’s a reason our customers say we understand them. With decades of expertise and an extensively tested process, we know how to meet your distinct needs and give you peace of mind from day 1.

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Our team is ready to discuss your needs and help curate a plan to elevate your vision and strategy

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ISS Corporate Responsibility Report 2019 Front page

CORPORATE RESPONSIBILITY

We aim to enhance lives and make the world work better

ISS is committed to the well-being of our society, employees and customers. We create long-term value for our business, and thus the world around us, by addressing our main sustainability challenges and reporting our performance regularly and transparently.

2019 Corporate Responsibility Report

EVIDENCE

Our COVID-19 story

How we have helped our customers during the COVID-19 pandemic 

9,000

pounds of food donated to communities

1.5m

Masks sourced through our suppy chain

93

virtual cooking classes hosted

2,500

man hours spent doing extra disinfection since outbreak 

4

leadership members  co-lead national emergency response team

Our offerings

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INSIGHTS

Stories about people, places and planet

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PEOPLE

Bringing a personal touch to safety

Working his way up from mailroom assistant to Health, Safety, Environment and Quality (HSEQ) Manager over the last decade, Kevin Hosking has used his personal drive to capitalise on ISS career and training opportunities.

Kevin Hosking
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CASE

Supporting Vattenfall’s sustainability strategy

Vattenfall’s ambitious mission statement – Fossil free living within one generation – calls for a facility management partner that shares the same vision. Our services at the energy producer’s more than 300 sites in Germany are designed to have a positive impact.

Supporting Vattenfalls sustainability strategy
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CORPORATE RESPONSIBILITY

Creating career opportunities for young students

How can you help young people not suited to classroom learning get the qualifications and life skills they need? In the Netherlands, ISS is addressing this issue with an on-the-job training scheme run with Accenture and PwC.

Creating career opportunities for young students

PEOPLE MAKE PLACES

Over 60K customers across 30+ countries