INSIGHTS

Publications

Our publications explore the latest trends and research in outsourcing, facility management and workplace experience design.

2019 Annual Report

Dive into our 2019 Annual Report to learn more about our business and performance. In 2019, we continued to work through a bold and vital transformation that is enhancing our ability to serve our key account customers.

Read our Annual Report

The next normal for facilities management

How do leaders within Corporate Real Estate and Facilities Management prepare for the next normal? COVID-19 has proven that there will be lasting effects on how people live, work and socialize. Check out our insights into the next normal. 

The next normal for workplace food programs

If the pandemic has taught us anything, it is that talent is our most critical asset. For companies to reemerge successfully after the pandemic, they need to redesign food programs around whole-person health and wellness. Explore our insights around the future of food programs in the workplace.

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Next normal in food services

The next normal in food services: part 3 COMING SOON

Research has shown that food choices play a significant role in emotional wellness. In our next paper we dive into the connection between emotional wellness and the impacts food programs have. Stay tuned!

The future of outsourcing

ISS commissioned the Copenhagen Institute for Future Studies (CIFS) with the assignment to develop a number of scenarios for the future of the global facility management industry. The work turned into five ISS 2020 Vision White Books on future perspectives on the FM industry.

2019 Corporate Responsibility Report

Read our 2019 Corporate Responsibility Report to learn more about how we strive to take good care of our employees, the environment and our customers.

Read our Corporate Responsibility Report

Perspectives on facility and workplace management

Our white papers provide longer-form insights into key aspects of facility management, workplace experience and outsourcing services.

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