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ISS North America

Explore ISS Facility Services, North America

ISS Facility Services North America is committed to delivering exceptional services to our clients nationwide.

People Make Places


ISS is a leading workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimizes the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations. ISS has close to 400,000 employees around the globe, who we call “placemakers”. In 2020, ISS’s global revenue amounted to DKK 70 billion. For more information on ISS, visit www.issworld.com.

key facts

Partner with a provider focused on people and places

By partnering with ISS North America, clients benefit from our commitment to delivering high standards and providing intelligent solutions with support and knowledge from a global network.

~$1.2b

2019 Revenue

>15,000

North America employees

>100

FORTUNE 500 COMPANIES SERVICED

>5,000

Client sites servicED

>1m

end users served on a daily basis

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our services

Services that match your needs

At ISS, we have over 100 years of experience helping people and places reach their full potential. Learn more about our service offerings.

All services and industries

North America Leadership Team

Meet the members of the ISS North America leadership team and learn more about their background and experience.

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CEO Americas

Daniel Ryan

Daniel Ryan has served as CEO Americas since February 2016.

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North America CEO

Susanne Jorgensen

Susanne Jorgensen has served as North America CEO since December 2020.

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ISS Guckenheimer CEO

Paul Fairhead

Paul Fairhead has served as ISS Guckenheimer CEO since January 2021.

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Chief Financial Officer

Joe Schwaderer

Joe Schwaderer has served as Chief Financial Officer since May 2021.

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Chief Commercial Officer

Susan Wojciechowski

Susan Wojciechowski has served as ISS CCO since September 2021.

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IFS Key Accounts Lead - North America

Craig Honig

Craig Honig has served as IFS Key Accounts Lead for North America since June 2019.

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Head of People & Culture - Americas

Katrine Husum Jensen

Katrine Husum Jensen has served as Head of People & Culture for the Americas since January 2020.

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Regional COO & Head of Operations Excellence – Americas

Jon Eldridge

Jon Eldridge has served as Regional COO and Head of Operations Excellence for the Americas since May 2019.

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Vice President - Specialized Services

Jason Pitcock

Jason Pitcock has served as Vice President of Specialized Services since November 2018.

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General Counsel – Americas

John Sumner

John Sumner has served as General Counsel for the Americas since August 2017.

Contact us

Are you are interested in our services, or do you have further questions? We are here to help.

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Careers

Join the ISS team

Join our global community of over 400,000 bright minds and dedicated doers from around the world.

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Insights

Looking to stay up to date on the latest in FM? Check out our insights for new stories.

North America ISS Insights

PEOPLE MAKE PLACES

40,500+ customers across 30+ countries