People Make Places

ISS is a leading workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimizes the impact on the environment, and protects and maintains property. ISS brings all of this to life through a unique combination of data, insight and service excellence at offices, factories, airports, hospitals and other locations. ISS has close to 400,000 employees around the globe, who we call “placemakers”. In 2020, ISS’s global revenue amounted to DKK 70 billion. For more information on ISS, visit

key facts

Partner with a provider focused on people and places

By partnering with ISS North America, clients benefit from our commitment to delivering high standards and providing intelligent solutions with support and knowledge from a global network.


2019 Revenue


North America employees




Client sites servicED


end users served on a daily basis

North America Leadership Team

Meet the members of the ISS North America leadership team and learn more about their background and experience.

Susanne_web crop-1200x800

Chief Executive Officer - Americas

Susanne Jorgensen

Susanne Jorgensen has served as CEO for the Americas since December 2020.


Chief Executive Officer - ISS Guckenheimer

Paul Fairhead

Paul Fairhead has served as ISS Guckenheimer CEO since January 2021.


Chief Financial Officer

Joe Schwaderer

Joe Schwaderer has served as Chief Financial Officer since May 2021.


Chief Commercial Officer - Americas

Susan Wojciechowski

Susan Wojciechowski has served as ISS CCO since September 2021.


Head of Production Division, Key Accounts - North America

Craig Honig

Craig Honig has served as IFS Key Accounts Lead for North America since June 2019.

Finn Vestergaard Headshot

Head of People & Culture - Americas

Finn Vestergaard

Finn Vestergaard has served as Head of People & Culture for the Americas since November 2022.


Regional COO – Americas

Jon Eldridge

Jon Eldridge has served as Regional COO and Head of Operations Excellence for the Americas since May 2019.


General Counsel – Americas

John Sumner

John Sumner has served as General Counsel for the Americas since August 2017.

Anne Moser ASLT Portrait

Head of Office Division, Key Accounts - North America

Anne Moser

Anne Moser has served as Head of Office Division, Key Accounts for North America since January 2022.

Shannon Yates ASLT Portrait

Head of Operational Performance, North America

Shannon Yates

Shannon Yates has served as Head of Operational Performance for North America since January 2022.