ISS North America

Explore ISS North America

ISS North America is committed to delivering exceptional services to our customers and end users from the East to West coast

Delivering exceptional service

Through our delivery model of serving our customers with our own recruited, on-boarded, trained and engaged employees who take care of our customers' needs, we are able to respond with flexibility, accountability, transparency, consistency, agility and purpose to a rapidly changing work environment. 

We are dedicated to connecting people and places to make the world work better through self-delivering services with our team of 15,000 employees who are serving blue-chip, industry-leading customers across a broad range of industry segments.



Building strong partnerships

Learn about the qualities a facility management company should have to ensure a strong partnership and see what our customers have to say about our support in response to COVID-19.

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key facts

Partner with a provider focused on people and places

Through a partnership with ISS North America our customers benefit from our commitment to delivering high standards and providing intelligent solutions by people who care with support and knowledge from our globe network. 


2019 Revenue


North America employees




Customer sites servicED


end users served on a daily basis


our services

Services that match your needs

At ISS, we have over 100 years' experience helping people and places reach their full potential. Learn more about our service offerings.

All services and industries

North America Leadership Team

Meet the members of the ISS North America leadership team and learn more about their background and experience.

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CEO Americas

Daniel Ryan

Daniel Ryan has served as CEO Americas since February 2016.


North America CEO

Susanne Jorgensen

Susanne Jorgensen has served as North America CEO since December 2020.


ISS Guckenheimer CEO

Paul Fairhead

Paul Fairhead has served as ISS Guckenheimer CEO since January 2021.


Chief Financial Officer

Joe Schwaderer

Joe Schwaderer has served as Chief Financial Officer since May 2021.

web- Craig Honig

IFS Key Accounts Lead - North America

Craig Honig

Craig Honig has served as IFS Key Accounts Lead for North America since June 2019.


Head of People & Culture - Americas

Katrine Husum Jensen

Katrine Husum Jensen has served as Head of People & Culture for the Americas since January 2020.


Regional COO & Head of Operations Excellence – Americas

Jon Eldridge

Jon Eldridge has served as Regional COO and Head of Operations Excellence for the Americas since May 2019.


Vice President - Specialized Services

Jason Pitcock

Jason Pitcock has served as Vice President of Specialized Services since November 2018.


General Counsel – Americas

John Sumner

John Sumner has served as General Counsel for the Americas since August 2017.

Contact us

Are you are interested in our services or do you have questions about something else? We are here to help.



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Join our global community of over 400,000 bright minds and dedicated doers from all around the globe.

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North America Insights

Facility Management and workplace insights

Check out the ISS US blog and stay up to date on what is happening in the facility management industry and the future of the workplace.

North America ISS Insights


40,500+ customers across 30+ countries