WORKPLACE

Connecting people, places and productivity

Connecting people and places means improving the way people communicate, innovate and collaborate. Through strategic workplace management and design – from consultation to execution – we curate experiences, make places with people’s preferences, safety and productivity in mind, and help customers win the war for talent.

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MEETING YOUR NEEDS

Building better workplaces and stronger cultures

The well-designed place not only attracts the right talent, but also inspires people to be more productive and keeps them healthy and safe. Working closely with you, we identify the key touchpoints in a typical working day – from people arriving at work and meeting the receptionist, to holding meetings and having lunch – and then design for optimum efficiency and well-being. 

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Attract and retain the right talent

Our people are experts at creating and maintaining productive workplaces that will strengthen your brand and increase employee engagement – helping you attract and retain the best of the best.

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Boost performance with technology

We’ll help you digitality transform your workplace experience, using best-in-class workplace technologies. Our solutions range from making your buildings smarter by offering data-driven experiences through Internet of Things (IoT) sensors to simplifying how your people order services through our workplace experience app. And through our established community of start-ups and experts, we are constantly looking for the next innovation that will define the future of work.

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Reducing cost, raising quality

We understand how to balance quality with efficiency, and deliver cost leadership, operational excellence and global best practices – with full transparency through our business intelligence systems.

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Workplace experience acts as a conduit to connect people to their places of work through company culture, the physical workplace and innovative technology.

Dr. Chesley Black, Vice President & Head of Operational Service Excellence, Americas Region

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Contact us today to learn more about our services and the industries we serve.

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Workplace experience insight

The modern workplace experience

Learn how integrated workplace experience creates a work environment that not only attracts the right talent but keeps them productive.

Download e-book now
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OUR SERVICES

Make your workplace work for you

We design and deliver workplace strategies and solutions that are healthier and safer as well as more productive, sustainable and – because of our curated services – more enjoyable for your employees and visitors. Our workplace products ensure you optimize space and maximize the value of your investments – in the short and long term.  

Portfolio strategy

We’ll help you optimize your building portfolio, with strategies for how to restack, reduce, relocate or reinvent use of your assets – reducing rent, lowering rates and ensuring utility savings. 

Curated experience & workplace strategy

Across all offices and sites, we’ll help you create a strong, smooth and memorable workplace experience, bringing your own distinct culture to life. We architect memorable service moments which bring your business strategy, workplace design and employee needs together – ensuring people and places are truly connected.

Workplace design

From ongoing improvements to COVID-19 back-to-work programs, we design smooth, safe and efficient workplaces that meet your organizational needs and give people great opportunities to engage, perform and develop – improving recruitment and retention and increasing employee and visitor satisfaction.  

Service design

Before designing our services we identify workplace journeys and service touchpoints to understand how we best can support your people and create the right workplace experience – adapted to your specific industry and organizational needs.  

Relocation strategy

We offer specialized lease advice to help you create a tailored relocation strategy, connecting your business and brand requirements with people, space and productivity. 

Capital projects

With insights into infrastructure data and lifecycle management combined with our comprehensive understanding of the workplace, we can manage all your building investments – from redesigning places and managing moves to introducing new technology and innovative service solutions.   

The Mental Rebuild

By establishing new habits around how people use space, we’ll help you optimize your places – reducing the maintenance costs and carbon footprint. We use our expertise in workplace design, communication and psychology of nudging to uncover all unused resources, and without any rebuilding, transform your spaces for better use. 

Co-working

Our co-working solution – all serviced by ISS people – brings new levels of flexibility to your business. In partnership with you, we will convert free space within the office to a co-working, incubator environment, ensuring your place supports innovative co-creation while achieving substantial savings on rent and maintenance costs for the vacant areas. 

Insights

Check out our FM insights blog  

Visit our ISS US Insights blog and stay up to date on all things facility management and workplace experience

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CASE

How to optimize business outcomes through workspace and service design

Changing labor demographics, increasing war for talent, low levels of employee engagement and continuous need for cost-efficiency and optimization represent just a few of the challenges business managers continue to struggle with. `````````Workplace, when applied as a strategic tool, can secure just that.

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WHY CHOOSE ISS?

People make places

From workplace strategies and spatial design to curating service moments on the ground, our dedicated teams combine global insights, data and exceptional service mindset to connect your people and places.  

100,000

+

workplaces designed across the world

20

+

years of data on people AND PLACES

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insight

Next normal in employee engagement

What does workplace experiences look like in a post COVID-19 world? In our featured insight, we explore how corporate real estate and facilities management leaders must focus on creating curated experiences in new blended environments that will come along with the next normal 

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INSIGHTS

Stories about people, places and planet

Wilson Selvaraj ISS

PEOPLE

Honesty, passion and respect – the keys to an exciting career at ISS

A career in ISS offers lots of professional challenges and rewards, as Wilson Selvaraj has discovered during his 16-year journey.

Wilson Selvaraj
SHINE@ISS

CORPORATE RESPONSIBILITY

Providing an opportunity to SHINE@ISS

At ISS, our goal is to help our employees feel valued, engaged and respected. Our inclusive culture means we focus on empowering people to contribute with their unique skills and perspectives. Find out how ISS Hong Kong is committed to nurturing the next generation of special needs youths through our SHINE@ISS program.

Providing an opportunity to SHINE ISS
Case Happy or not

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Bringing Trust and Transparency to the Canteen Experience

Customer satisfaction measurement is key to the work we do; we use annual as well as project-specific surveys to measure satisfaction, including real-time feedback tools such as Happy or Not. This tool has been used recently for a global manufacturing company to measure satisfaction at their workplace restaurants around the world.

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Our offerings

CleaningFoodSupportTechnicalWorkplaceAll Services

PEOPLE MAKE PLACES

59,000+ customers across 30+ countries