Flexible service packages
Our contract packages are flexible, with a service menu from which customers can select the right facilities support. We are a facilities provider with the capacity to deliver either individual service lines or a whole package of integrated services. If a customer wants full outsourcing, including brand marketing, development and growth strategies, we can provide a total operational service.
We have successful experience of the hotel, leisure and events markets, allied to working closely with our customers to understand their specific needs. We understand the expectations of guests for service quality. With our expertise, trained staff and procedures, we can deliver 4- and 5-star service levels.
We contain costs and make savings, delivering excellent services at highly competitive prices. We have a commitment to maintain the drive for efficiency and value throughout the contract, to generate further cost reductions.
We are the right service organisation and we always deliver consistent levels of excellence. We are a stable facilities provider with reliable and settled teams who know the buildings, infrastructure and who work as one team with all the other staff.
Integration and responsiveness
We work as part of the site team and support all the functions to guarantee an excellent experience for guests. Our responses to urgent situations are flexible and fast, and we deliver solutions to maintain the high standards for guests.
Innovation and added value
We introduce innovations which improve quality and reduce costs. By transferring best practices and efficiencies, we exceed service specifications and add value to the service. We enhance the guest experience and brand reputation.