North America Voices

ISS Voices

ISS Facility Services shares viewpoints and perspectives from its North American operations. From our leadership team to frontline placemakers, our videos capture the voices of the people who deliver ISS services with care.

10 trends shaping the workspace strategies
Susanne-Jorgensen---Play

North America Insights

ISS Voices - Susanne Jorgensen

Susanne Jorgensen, ISS CEO, North America draws on experiences that she has found to be most important in woman leadership. Susanne believes a strong team, transparency, honesty, and openness are the most valuable aspects to drive through the organization.

Susanne Jorgensen's Video
Craig-Honig---Play

NORTH AMERICA INSIGHTS

ISS Voices - Craig Honig

Craig Honig, ISS Key Accounts Lead–North America, discusses how ISS fosters successful client partnerships. Craig refers to the agnostic, flexible approach that ISS takes to connect people and places with modern technology tools that facilitate employee needs.

Craig Honig Video
Paul-Fairhead---Play

North America Insights

ISS Voices - Paul Fairhead

Paul Fairhead, ISS Guckenheimer CEO discusses the top priorities in bringing food teams back to the workplace. Paul points to safety and the need for agility in food programs as we navigate this new normal in workplace experience.

Paul Fairhead's Video
Katrine-Husum-Jensen---Play

NORTH AMERICA INSIGHTS

ISS Voices - Katrine Husum Jensen

Katrine Husum Jensen, ISS Head of People & Culture–Americas Region discusses the people-first culture we embrace at ISS. Katrine discusses the need for self-awareness as a leader and how important it is to not only value differences, but embrace differences among people—truly acknowledging that differences are what will make us stronger.

Katrine Husum Jensen's Video
Jason-Pitcock---Play

North America insights

ISS Voices - Jason Pitcock

Jason Pitcock, Head of Specialized Programs–Americas Regions speaks to the tangible value that self-delivering services brings to our clients. He thinks about a reduction in costs, improved efficiencies, decreased risk, heightened levels of transparency and compliance, and an overall improvement in service quality driven by employee engagement from start to end.

Jason Pitcock's Video
Jon-Eldridge---Play

North America Insights

ISS Voices - Jon Eldridge

Jon Eldridge, COO and Head of Operational Performance–Americas Region signifies the value of the ISS self-performance model in technical services. By self-delivering technical and cleaning services side by side, ISS strengthens team communication, adherence, and elevate the overall benefit of our service offerings.

Jon Elridge's Video
Joe-Schwaderer---Play

North America Insights

ISS Voices - Joe Schwaderer

Joe Schwaderer, ISS Chief Financial Officer–North America considers how technology and digitization will affect financial processes in the future of the workplace. As Joe puts it, that future is closer than we think as various parts of ISS embrace new methods.

Joe Schwaderer's Video
John-Summer---Play

North America Insights

ISS Voices - John Sumner

John Summer, ISS General Counsel–North America talks about taking a partnership approach to contracts. ISS brings flexibility to the contract process by focusing specifically on the customer, industry segment, and scope of work—ultimately mitigating risk for both parties while creating positive experiences for end-users.

John Sumner's Video

PEOPLE MAKE PLACES

40,500+ customers across 30+ countries