This American multinational information technology corporation, with a 2018 revenue of ~ $30B, focuses on building an edge-to-cloud solution to help their customers thrive. The customer employs 60,000 individuals globally. ISS manages over 4 million square feet across multiple buildings. 

We supported them by: 

1. Deploying the “Clockworks” Fault Detection and Diagnostic (FDD) solution across the customer’s campus. 
2. Bringing previously outsourced work in-house – eliminating subcontractors and providing a more proactive maintenance approach. 
3. Improving workplace experience by having proactive maintenance done during off-hours to prevent emergency repairs that could disrupt the workforce. 
4. Performing a daily evaluation of data collected at 5-minute intervals for key energy-using systems and equipment including: 

• HVAC 
• Chillers 
• Air compressors
• Boilers
• Cooling towers 

Through the implementation of the fault detection and diagnostic solution, ISS was able to save the customer $372,000 in annual utility costs. Also, through the daily evaluation of the buildings’ performances, ISS reduced the number of hot/cold service calls by 95%, from over 100 per month to 5 per month. During the first year of the FDD implementation, there was an operating expense reduction of 10% across the 5 sites.