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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Your industry
Retail & Wholesale

Our value proposition

Our value proposition is our promise to you and our dedicated efforts to understand your business and industry.
Our service is designed in partnership with customer teams to ensure it is exactly aligned to brand values and needs. We leverage our experience and best practice to provide facilities excellence to all sites. We share the passion for providing an excellent experience to shoppers and building users in supporting our customers’ reputation.
 
Integration, dedicated teams and innovation are harnessed to deliver excellent support and continuously improve the facilities service. Our capacity is leveraged to support customers in new markets and harmonise high standards across regions.
 

Our approach to your needs

We will work closely with you to understand the service requirements, defined in a detailed services specification. We will self-monitor our performance and continuous reporting will show you our service levels.

Quality standards and response times are set for all ISS staff to deliver consistently at every touch point. We take ownership of the facilities service and our people are focused on delivering at the highest level.
Our service plan will be carefully aligned to deliver and exceed your standards. This culture will be continuously communicated to, and applied by, the ISS people working for you.

We will work as an integrated team with your employees, energetically committed to their success and freeing them from facilities tasks.

Our technically capable staff are trained and coached to supply a service that meets your specific requirements. They share your objectives for high standards, quality and excellence.

Our committed employees understand your need for a service culture which delivers a quality service to all users.
We are committed to ensuring that shoppers receive an excellent experience as part of the formula for brand loyalty.

We work with our customers to analyse shopper expectations and shape the facilities service to support and deliver your strategy.
As your business evolves and changes we will re-shape the facilities services to keep pace with your new requirements, bringing innovations which offer enhanced efficiency, quality improvements, lower cost and value creation.