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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Your industry
Public Administration

Our value proposition

Our value proposition is our promise to you and our dedicated efforts to understand your business and industry.
Our cost reduction models are designed to meet public sector budget challenges, with commercial solutions tailored for your organisation to contain and reduce facilities costs. We share the ethos of public accountability and demonstrating value for money.
 
We are a stable and mature delivery partner, with the capacity and coverage to deliver any combination of services to all your locations. Our scalable delivery model has the flexibility and agility to adjust quickly to your changing requirements.
 
ISS’ self-delivery teams maintain continuity and are dedicated to your people. They understand your expectations and service support needs. We work with you to create smarter workplaces and better environments for your people and users, and to obtain optimal value from your assets.
 
ISS has the capacity and stability to be a strong partner in major asset projects and solve longer-term portfolio issues.
 

Our approach to your needs

We will ensure that we understand the service you want through an agreed output specification. We tailor our efficient model to deliver each requirement and self-monitor our performance levels. Continual reporting empowers you with full visibility of our service levels.

Standards and targets are set for all ISS staff to ensure they deliver consistently at every touch point. We take ownership of the facilities service and our people are focused on delivering at the highest level.
 
Our account plans are aligned to your objectives to ensure that the facilities service is fully focused on supporting the work of your organisation. The right attitudes will be continuously applied by the ISS people working for you.

We promote joint governance of the facilities service as a committed partner, driven by your needs and objectives.
Our well-trained staff will supply a service that meets your expectations and those of your citizens. They will strive to protect your reputation and enhance your public image.

ISS employees understand your need for correct conduct, responsiveness and the order and discipline that public service requires. Our culture will be aligned to your values.
 
Cost savings and service quality improvements will provide you with exceptional value in facilities services.

Our delivery model will be designed to optimise service quality levels.

Our investment in innovation and excellence will be harnessed to drive value proactively throughout our working relationship.
We will deliver the services and solutions that are right for your organisation, from single service lines efficiently delivered, to the full scope of integrated facilities services or whole new asset partnerships.

We have the capacity and experience to partner with you at every level of transformation.