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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Your industry
Industry and Manufacturing

Evidence of quality delivery

ISS is results-oriented, and it believes that customers want to see measurable performance in terms of quality improvement, cost reduction, high user satisfaction and maximum value. 
We ensure that targets, data capture and KPI regimes are aligned to customer objectives, so that the results we achieve have a positive impact on your business. Our goal is to support value creation by delivering optimum value in facilities services, and we self-monitor our delivery quality and account development initiatives to drive this:
 
  • Measurable improvements in service quality, reaction times and user satisfaction levels, as evidenced in KPI scores
  • Service cost reductions
  • Flexible service solutions with a flexible commercial model
  • ISS capacity to deliver through an integrated facilities services model that optimises team synergies and efficiencies
  • Net Promoter scores in the top 10%

Customer testimonial

"Audi Brussels recommends ISS as a reliable partner in the cleaning and maintaining of its building facilities. The ISS staff in Brussels have the ability to work well cross-functionally with all the departments, and has gained the trust and respect of all the management. Over the years they’ve proven to be able to deliver the necessary flexibility and quality to respond to the ever-changing needs of the automotive environment."

Philippe De Reu, Leiter Beschaffung / Zentrallager
Audi, Belgium