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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Your industry
Hotel, Leisure and Entertainment

Our value proposition

Our value proposition is our promise to you and our dedicated efforts to understand your business and industry.
 
We work with you to specify the service standard, communicating this to our team and giving them the skills to deliver the standard every time. Our integrated model is scalable and can deliver one service, several services or a total outsourcing package. We are committed to your brand’s reputation and we inspire trust in the way we take ownership of facilities service delivery.
 
Our self-delivery model provides you with a dedicated and stable ISS team, fully focused on your standards and providing guests with an outstanding experience at every touch point. Our dedicated management team will mean that you have just one point of contact for all services, keeping things simple and saving time. Our commercial model effectively contains costs, secures savings and delivers excellent value. 
 

Our approach to your needs

We will work closely with you so that we understand the service you want, defined in an agreed output specification. We will self-monitor our performance and continuous reporting will give you transparent visibility of our service levels.

Standards and targets are set for all ISS staff to deliver consistently in every task. We take ownership of the facilities service and our people are focused on delivering at the highest level.
 
Our service plan will be carefully aligned to your standards and requirements. The right attitudes will be continuously communicated to, and applied by, the ISS people working for you.

We will work as an integrated member of the wider team, committed to providing guests with an excellent experience.
 
You can feel secure in the knowledge that our well-trained staff will supply a service that meets your standards and guests’ expectations. They will be proactive in taking responsibility for delivering the best in class facilities services.

Our committed employees understand your need that they take professional pride in your brand’s reputation.
 

We will work with you to understand the quality of the guest experience you want to deliver and we will train, coach and manage our team to deliver this every time.

Service quality excellence and cost savings will provide you with exceptional value in facilities services. Our service solution will be designed to fit your exact needs and we will drive its improvement to add value.