In meeting your requirements, our focus is on delivering the outcomes you seek and optimising the benefits from a tailored solution.
Our ambition goes beyond simply delivering the specified service targets. We will work with you to understand the guest experience you want to deliver and your strategy and to identify areas where we can support your objectives for new markets, growth and rationalisation.
The outcomes we focus on are those which strengthen your brand, your business and guest loyalty.
Key benefits include the following:
- High standards of cleaning, building maintenance and other services reliably delivered to defined specifications and compliance standards
- Flexible facilities staff, integrated as part of the whole operation to give guests a great experience.
- Cost reductions to support competitiveness and pricing
- Long-term service relationships, with a facilities team who understand the business and the guests
- Confidence in the facilities team’s ability to support the brand through delivering an excellent guest experience
- A proactive approach to service, taking the initiative in delivery and continuously improving standards
- Facilities expertise to get the best results from your buildings and assets
- A relationship of trust based on commitment and reliability