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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Your industry
Hotel, Leisure and Entertainment

Evidence of quality delivery

ISS is results oriented and we believe that customers want to see measurable performance in terms of quality improvement, cost reduction, guest satisfaction levels and maximum value. 
We ensure that targets, data capture and KPI regimes are aligned to your objectives, so that the results we achieve have a positive impact on your operations and your brand. 
 
Our goal is to support your value creation by delivering the optimum value in facilities services and we self-monitor our delivery quality and account development initiatives to drive this. 
 
Key advantages are:

  • Performance of standards and compliance are evidenced in KPIs
  • High satisfaction scores from guests
  • Best practice sharing and driving efficiency and quality improvements throughout the contract
  • ISS’ key account management team based on site to take ownership of the facilities operations
  • Use of productivity analysis tools to leverage team synergies, efficiencies and streamlining
  • Effective cost containment and realisation of savings targets
  • Contract renewal based on the value and quality delivered

Customer testimonial

“What’s special about event management are the people, the organisers and the competent partners behind the scenes. They are the ones who turn every event into an unforgettable experience for the guests. ISS is such a competent and always reliable partner that knows how to deal with our requirements. Our long-standing cooperation and excellent relationship with ISS contribute substantially to our successful event management”

Hilmar Guckert, CEO of DuesseldorfCongress Veranstaltungsgesellschaft mbH