ISS Security Services (subsidiary UniGuard Security, Inc) has been operating for 30 years in the United States. Over time, ISS Security has developed exceptional and unparalleled knowledge and experience in the field.
ISS Security officers are trained to maintain a vigilant eye on security needs, while maintaining a warm, approachable demeanor. By focusing on customer service and maintaining good security practices and awareness, we foster partnerships and open communication with the employees and visitors at the locations we serve.
Highly experienced local management teams provide you with the best individualized solutions as well as personalized service. In addition, we add value to your business by utilizing the resources of an international company. Choosing ISS allows you to have the freedom to focus elsewhere, leaving the detailed daily management to us.
Our corporate philosophy is simple; ISS strives to embrace our client’s needs and requirements as to how they want us to conduct our business within their facility. We make every effort to fulfill our client’s expectations and look for ways to exceed them in our service, communications and management. We are committed to delivering service excellence, a philosophy that runs through our organization from our company executives to all of our security officers.
Human Resources: Recruiting, Hiring, and Documentation Policies
ISS utilizes a solid recruiting strategy that seeks to employ people who can add value and provide the level of service our clients demand. Each employee goes through a pre-screening process that includes a background check and work history check as well as other pre-employment screening tools that assist in promoting a safer, more productive workplace.
The foundation of our success lies in how well our people perform their roles. ISS works to ensure that our employees have the necessary knowledge and training to not only do their work technically correct, but with a customer focused “can do” approach. ISS has developed multi- faceted training programs with this in mind.