Leadership principlesIn ISS we put the customer first"To understand the customers, it is important that we speak and share time with them. For instance, we are not afraid to invite the customer to our ‘premises’ and show them how we prepare the food." Gemma Puigvert,Site Manger of Catering Hospital de Terrassa, ISS Spain
Leadership principlesIn ISS we have passion for performance"I will openly admit that I am passionate about performance, and to some degree almost obsessive. I am a great believer that if you providethe right motivation, the right goals." Kim Reardon,Programme Director EMEA, ISS Corporate Clients
Leadership principlesIn ISS we encourage innovation"Gathering people generates many new and good ideas. Twice a year we arrange a meeting to present business opportunities. And everybody can present his or her ideas." Peter Schaflechner,Product Manager Pest Control, ISS Austria
Leadership principlesIn ISS we treat people with respect"ISS is a people business and without our people we are nothing. Therefore, we need to treat each and every individual the best way possible. To be successful every day we need to have open and honest communication with our employees." Nicole Nys,Branch Manager Health Care, ISS Belgium
Leadership principlesIn ISS we lead by example"It is important to ‘walk the floor’, be visible and engage with the teams on a daily basis. Coaching and mentoring are an essential part of leading our teams, but that also means taking full responsibility for the work tasks that are not performed correctly." Catherine Horne,Operations Director, ISS UK
Leadership principlesIn ISS we lead by empowerment"Everyone is born with talent. In ISS, we help to uncover it. By empowering your employees, you show them that you trust them; not only when it comes to the specific function or service they are working with, but also that you trust their personality." Lisbeth Fransplass,Director Business Development, ISS Norway
Leadership principlesIn ISS we develop ourselves and others"ISS is a company of possibilities. In ISS, we can give our employees all the possibilities they need to make a career path. If you have the right attitude, you will be able to move from a position as a cleaning assistant to supervisor to manager and even further up." Ana Grubišic,Product Manager Food Hygiene, ISS Croatia
Leadership principlesIn ISS teamwork is at the heart of our performance"Teamwork is where you help develop people and win their hearts. To make this happen, you need to treat them with respect." Addis Wong,Divisional Director, Hospital Services, ISS Hong Kong
Leadership principlesIn ISS we are one company with shared values, one brand and one strategy"When I travel and meet our clients from the US and the world, I always marvel at how great we are at living the strategy, vision and brand of ISS: ‘Leading Facility Services globally by leading Facility Services locally." Eric Goldmann,Vice President Business Development, Facility Services, ISS US
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in your countryThere are tremendous opportunities in ISS, no matter whether you have an established career or are just starting out on your working life. You will find most jobs listed locally in the individual countries around the world. To see these positions go to your local ISS website.
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