ISS’ strategic direction has remained unchanged for a decade – we continue to pursue an integrated facility services strategy while continuously developing and maintaining single service excellence. This choice is driven by the market’s demands, both present and emerging.
With The ISS Way strategy the organisation has embarked on a transformation process in which we will establish the capability to provide strong global self-delivery of a well-defined set of services as a part of an integrated offering.
This platform now places ISS in a unique position, allowing us to offer integrated facilities services both locally and internationally.
The ISS Way strategy is focused on leveraging this unique platform through the alignment of the organisation’s excellent global implementation service, based on international best practices and standard business processes. The ISS Way promotes a strong and uniform commercial culture and ensures we have market leading value propositions by customer segment.
By exploiting a deep knowledge of various industries we are able to provide solutions which address specific needs and, in this way, provide extensive added value for the customer. Furthermore, we are putting our global footprint to work by meeting increased demand from multinational corporations for the delivery of integrated and uniform services across borders.